Businessdictionary.com defines a team as a group of people with complementary skills who operate with a high degree of interdependence, share authority, are accountable for collective performance, works toward a common goal and shared rewards. The world of business is built around teams. High Performance Teams (HPT) produces results that exceed both expectations and performance of other teams. HPT’s leverage collaboration and innovation to produce consistently superior results. HPT’s achieve their superior results through shared goals, shared leadership, collaboration, communication, clear operating rules, defined roles, effective conflict resolution, mutual accountability and complete trust among its members.
HPT’s don’t happen by accident and they each have a savvy leader who creates an environment where HPT’s can flourish. HPT members love to come to work every day. They feel energetic and encouraged to tackle and accomplish impossible goals. HPT members feel a strong sense of belonging and trust that their leader and fellow team members have their back in every situation. HPT members operate without fear. They openly share their honest feelings and productively resolve disagreements. HPT’s are fun, exciting and gratifying.
This course provides a comprehensive view and understanding of HPT’s as both leader and member. It is highly interactive providing a successful team development construct that enables the development of a new team or the revitalization of an existing team. As a team leader or team member this construct will rapidly increase your teams’ effectiveness and performance.
- Keynote Presentations
- Seminar Courses
- Workshop Training
What You Will Learn
- Approaches, frameworks, and tools for building and leading a High Performance Team.
- Skills to be both an effective team leader and an effective team member
- Communication strategies to improve team dynamics and outcomes
- Confidence and skills to deal effectively with challenging team situations and conflict
- Insights into your own strengths to help individualize a productive team management approach
How You Will Benefit
Designing High Performance Teams.
- Characteristics of effective teams
- Systems aspects of team design
- Identifying key stakeholders
- Establishing team mission, vision and charter
Leadership and Group Dynamics
- Responsibilities of the team leader
- Understanding human behavior in groups
- Motivating team members and understanding personality styles
- Establishing a productive team culture
- Productive and destructive team roles
- Effective communications in groups
Establishing a Team
- Stages of team development and selecting a team
- Team meeting dynamics and best practices
- Managing team interfaces and establishing group norms
Making Sound Decisions
- Situational analysis: problems, decisions and common errors in decision making
- When to use and avoid team consensus
- Facilitating consensus decisions
- Identifying and influencing decision makers
- Recognizing and defusing common group problems
- Managing conflict and providing feedback
- Making team work assignments
- Assessing team performance and dynamics