Effective Communication – Storytelling, Active Listening and Relationship Building

Leaders must have effective communication to be successful. This communication expertise allows the leader to strategically position themselves with a clear understanding of both the message they are intending to communicate and how that message is being received. A Leaders ability to develop good interpersonal skills and create rapport will have a direct impact on their success. Leaders with highly developed EQ’s (Emotional Intelligence) are consistently the most effective communicators. Regardless of how compelling the vision or how brilliant the strategy, without effective communication, execution is challenged. Great stories can move mountains. The best storytellers have the power to persuade people to engage, and take ownership of an idea and give it their support.

All too often, leaders struggle to communicate effectively. The ability to employ communication savvy to achieve buy-in, garner trust and inspire loyalty isn’t a skill you have to be born with. This course will help you to build effective communication around the leadership pillars of Empowerment, Accountability, Trust and Humility. You’ll find your relationship style, identify your strengths and weaknesses, and master the winning tactics to work harmoniously to achieve your goals. You will learn to develop grace under fire and to inspire others when giving speeches and presentations. Through real-world examples, you will learn strategies, tactics and best practices that will strengthen your communication skills and approach.

This fast-paced, results-oriented leadership communication training is uniquely designed to strengthen your communication and relationship building skills while teaching practical techniques to shape your leadership messages, hone an authentic leadership voice and engage in the powerful conversations and storytelling that achieve results. Throughout the course, you will create a personal communication plan of action which will empower you to immediately apply the strategies and tactics learned in this course to your work and personal life.

Available Formats

  • Keynote Presentations
  • Seminar Courses
  • Workshop Training

What You Will Learn

  • Approaches, frameworks, and tools for communicating effectively
  • Strategies for transparent and authentic communication
  • Your own communication strengths to build effective relationships in your professional or personal lives
  • Mental agility to alternate between objective (facts) and subjective (storytelling)
  • Core Power Stories: who I am, why I am here, my vision, my values-in-action and I know what you’re thinking

How You Will Benefit

Improved Leadership Communication Skills
  • Build greater buy-in, trust and loyalty – Demonstrate grace under fire
  • Overcome resistance to change, motivate followers and inspire them to action
  • Real World business situations requiring specific leadership communication skills and assess how well you use the language of leadership in these situations
  • Critical traits of effective leadership communication and assess how well you demonstrate those traits
  • Your leadership voice – Understanding multiple leadership communication styles and your dominant style
  • Coaching, counseling and mentoring for improved performance
  • Strategies and tactics for handling conflict, touchy topics and defusing tensions
Improve Your Storytelling Skills
  • Use compelling stories to appeal to listeners’ emotions and drive your points home
  • Make a more powerful impression in meetings and presentations
  • Win over, influence and gain the trust of clients, customers and colleagues
  • Crafting Compelling Messages – Shape your leadership messages
  • Staging for Powerful Communication – forum, format and execution
  • Personal Power – Take command, generate presence and charisma that build trust and respect
Improved Relationship Building Skills
  • Build better rapport and gain the trust of your colleagues
  • Discover the basic competencies critical to solid work relationships
  • Avoid mistakes and conflicts that result from ineffective listening
  • Build your self-esteem as you discover a new self-awareness
  • Identify strengths, weaknesses, and opportunities in your work relationships
  • Understand emotions and how they translate into emotional intelligence
  • Understand behaviors that support or undermine your relationships
  • Emotions and emotional intelligence – Five domains of emotional intelligence and Improving work relationships through emotional intelligence
  • Relational communication – Identify your communication style, sharpen verbal and nonverbal behaviors. Apply feedback and questioning skills to better understand others
  • Relational listening – Listening barriers and their impact. Applying active and reflective listening skills in various situations