Effective Communication – Storytelling, Active Listening and Relationship Building

Leaders must have effective communication to be successful. This communication expertise allows the leader to strategically position themselves with a clear understanding of both the message they are intending to communicate and how that message is being received. A Leaders ability to develop good interpersonal skills and create rapport will have a direct impact on their success. Leaders with highly developed EQ’s (Emotional Intelligence) are consistently the most effective communicators. Regardless of how compelling the vision or how brilliant the strategy, without effective communication, execution is challenged. Great stories can move mountains. The best storytellers have the power to persuade people to engage, and take ownership of an idea and give it their support.

All too often, leaders struggle to communicate effectively. The ability to employ communication savvy to achieve buy-in, garner trust and inspire loyalty isn’t a skill you have to be born with. This course will help you to build effective communication around the leadership pillars of Empowerment, Accountability, Trust and Humility. You’ll find your relationship style, identify your strengths and weaknesses, and master the winning tactics to work harmoniously to achieve your goals. You will learn to develop grace under fire and to inspire others when giving speeches and presentations. Through real-world examples, you will learn strategies, tactics and best practices that will strengthen your communication skills and approach.

What You Will Learn

Improved Leadership Communication Skills
  • Build greater buy-in, trust and loyalty – Demonstrate grace under fire
  • Overcome resistance to change, motivate followers and inspire them to action
  • Critical traits of effective leadership communication and assess how well you demonstrate those traits
  • Your leadership voice – Understanding multiple leadership communication styles and your dominant style
  • Strategies and tactics for handling conflict, touchy topics and defusing tensions
Improve Your Storytelling Skills
  • Use compelling stories to appeal to listeners’ emotions and drive your points home
  • Make a more powerful impression in meetings and presentations
  • Win over, influence and gain the trust of clients, customers and colleagues
  • Crafting Compelling Messages – Shape your leadership messages
  • Personal Power – Take command, generate presence and charisma that build trust and respect
Improved Relationship Building Skills
  • Build better rapport and gain the trust of your colleagues
  • Identify strengths, weaknesses, and opportunities in your work relationships
  • Understand emotions and how they translate into emotional intelligence
  • Understand behaviors that support or undermine your relationships
  • Relational communication – Identify your communication style, sharpen verbal and nonverbal behaviors. Apply feedback and questioning skills to better understand others

Available Formats

  • Keynote
    • Option: Zoom Live Video
    • Up to 250 participants with Interactive Q&A
    • Recording of event with 1 year internal use license
  • Workshop / Webinar
    • Option: Zoom Live Video
    • Up to 75 interactive video participants
    • Recording of event with 1 year internal use license