Effective Date: January 1, 2025
Version: v2.0
Company: Take The Limits Off, LLC (“TTLO”, “we”, “us”, “our”)
1. Our Commitment to Privacy and Trust
Trust is foundational to our work with leaders, organizations, and partners. We are committed to protecting personal information with discipline, transparency, and care. This Privacy Policy explains how TTLO collects, uses, safeguards, and governs personal information across our websites, coaching services, digital platforms, and AI-enabled tools.
We design our systems to be privacy‑first, human‑governed, and purpose‑limited.
2. Scope of This Policy
This Policy applies to personal information collected through: – TTLO websites and digital properties – Coaching, advisory, and leadership development engagements – Assessments, feedback instruments, and leadership diagnostics – TTLO AI‑enabled systems, including Coach Mel AI and related tools – Communications with TTLO (email, forms, scheduling tools, events)
This Policy does not apply to third‑party websites or services not controlled by TTLO.
3. Information We Collect
We collect only information that is relevant, necessary, and proportionate to delivering our services.
3.1 Information You Provide Directly
Depending on your interaction with TTLO, this may include: – Name, title, organization, and contact information – Scheduling, billing, and contractual details – Coaching inputs, reflections, and written responses – Assessment responses and leadership self‑evaluations – Communications and correspondence with TTLO
We do not intentionally collect sensitive government identifiers unless explicitly required for a specific, disclosed purpose.
3.2 Information Collected Automatically
When you visit our websites or platforms, we may collect: – IP address and device identifiers – Browser type and operating system – Pages viewed, dates, and interaction data
This data is used for security, performance, and experience improvement.
3.3 AI‑Enabled and Derived Insights
TTLO may generate derived insights from information you provide, such as leadership patterns, themes, or summaries. These insights: – Are used to support coaching, development, and learning outcomes – Are not sold or used for advertising – Are governed by strict internal access controls – Remain subject to human oversight
4. How We Use Information
We use personal information to: – Deliver coaching, advisory, and leadership services – Operate assessments and feedback processes – Provide insights, reports, and development materials – Communicate regarding services, updates, or support – Improve our platforms, tools, and service quality – Meet legal, ethical, and contractual obligations
We do not use personal information for automated decision‑making that produces legal or similarly significant effects.
5. AI, Human Oversight, and Privacy‑Preserving Design
TTLO uses AI as a decision‑support and insight tool, not a replacement for human judgment.
Our AI governance principles include: – Human‑in‑the‑loop oversight for all meaningful outputs – Data minimization and purpose limitation – No training of public or third‑party models on client data without explicit authorization – Privacy‑preserving architecture, including access controls and auditability
6. Sharing and Disclosure of Information
We do not sell personal information.
We may share information only: – With trusted service providers under confidentiality and data‑protection agreements – When required by law, regulation, or legal process – To protect the rights, safety, and integrity of TTLO and its clients – In connection with a corporate transaction, subject to continued protection
7. Data Retention
We retain personal information only for as long as necessary to: – Fulfill the purposes described in this Policy – Meet contractual, legal, and ethical obligations – Support longitudinal leadership development when appropriate
Retention periods vary by data type and engagement context.
8. Your Rights and Choices
Depending on your location, you may have rights to: – Access the personal information we hold about you – Request correction of inaccurate information – Request deletion or restriction of processing – Opt out of certain communications
California residents have additional rights under applicable law, including the right to limit use of sensitive personal information.
Requests may be submitted as described in Section 11.
9. Cookies and Analytics
TTLO uses cookies and similar technologies for: – Essential site functionality – Security and fraud prevention – Aggregate analytics and performance measurement
You may control cookies through your browser settings. Disabling cookies may affect site functionality.
10. Security Safeguards
We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure.
No system can be guaranteed 100% secure; however, protecting trust is a core operational priority.
11. International Transfers
TTLO is based in the United States. If you access our services from outside the U.S., your information may be transferred and processed in the U.S. or other jurisdictions with appropriate safeguards.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be reflected by an updated effective date. Continued use of our services constitutes acceptance of the updated Policy.
13. Contact Us
For questions, requests, or privacy concerns:
Take The Limits Off, LLC
Austin, Texas, United States
Email: privacy@takethelimitsoff.com
TTLO Privacy Principle: Leadership requires trust. Trust requires discipline. Privacy is not a feature—it is a standard.